We hope that your experience with us is a good one! But sometimes, there can be problems, or you may have a question about how to listen to ElectricFM. Check out this FAQ which may help.

Q. I am experiencing "buffering" or connection drop-outs.
A. If you are experiencing buffering, we recommend trying to launch a 64k version of ElectricFM. Our 64k feed options are within the "Listen LIVE" menu on the top of this page.



Q. I'm at work. Can I listen?
A. Depending on your employer, you may or may not be able to access ElectricFM depending on your company's Internet access policy. You can try to launch the Pop-up Player window or one of the media player tune-in links.



Q. How can I listen to ElectricFM on my mobile device?
A. Visit the "Apps" tab in the navigation bar on the top of this page. It has all the links to popular devices like the iPhone, and also has information on how to access us from just about any mobile device.



Q. What do I need to listen to ElectricFM in the pop-up player window?
A. To use our pop-up player window, you need to have Flash installed on your computer. Most computers today already have Flash installed.



Q. Can I listen to ElectricFM in iTunes, or in another media player?
A. Yes! Simply choose your player from the "Listen LIVE" menu. If your player is not listed, click for the Shoutcast/Winamp feed. This will download a "PLS" file which can be opened in many media player applications.



Q. My question isn't here. I need help!
A. You can contact ElectricFM via E-Mail at feedback (at) ElectricFM.com. We will try to answer you as soon as possible.